FAQ

Q. How is my order dispatched?

All orders received by 12 noon Monday to Friday are dispatched the same day or following day by Royal Mail, a tracked service aiming to deliver in one-two working days.

Q. I have sensitive skin, will it cause a reaction on my skin?

No one has ever reported irritation or rash caused by our jewellery.

Q. How do I maintain its cleanliness? Does it tarnish with time?

A gentle polish with a delicate microfiber cloth will restore its pristine appearance. Each of our products boasts a radiant finish that resists tarnishing. We recommend refraining from wearing them during water activities or while using harsh cleaning agents to preserve their luster and prevent discoloration.

Q. What kind of Packaging do you use?

In accordance with our environmentally conscious ethos, we employ Eco-friendly packaging. Crafted from recycled materials, these containers guarantee the absence of harmful toxins that can cause tarnishing and corrosive agents that could compromise the integrity of our exquisite jewelry pieces or harm the delicate balance of the environment and eco system.

Q. What method of payment do you accept?

Payment is accepted via credit card, debit card, Google pay, Apple pay, shoppay, and paypal during checkout.